Effective Date: March 20, 2026
Claim Documentation Services ("CDS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
We collect information you provide directly to us, including when you: • Submit a service request or contact form on our website • Call or email us directly • Engage us for professional services This information may include your name, email address, phone number, property address, and details about your insurance claim or loss event.
We use the information we collect to: • Respond to your inquiries and service requests • Provide claims documentation and consulting services • Communicate with you about your project or claim • Send service-related notices and updates • Improve our website and services • Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With insurance carriers, adjusters, or attorneys directly involved in your claim, with your consent • With service providers who assist us in operating our business (under strict confidentiality agreements) • When required by law, court order, or governmental authority • To protect the rights, property, or safety of our company or others
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission and restricted internal access to sensitive records. While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some features of our website may not function properly without cookies. We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our site. These services collect information sent by your browser, including pages visited and time spent on the site.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
You may have certain rights regarding your personal information, depending on your jurisdiction, including: • The right to access or correct your personal information • The right to request deletion of your information • The right to opt out of marketing communications To exercise any of these rights, please contact us at info@cdsresponse.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Claim Documentation Services An Ironwood Consulting, LLC Company Phone: (303) 242-6361 Email: info@cdsresponse.com